Privacy Policy

Effective date of this edition: March 28, 2023

Informative Provisions

Your trust matters to us. We are well aware of the importance of personal information to you. We will take corresponding security protection measures according to the requirements of relevant laws and regulations, and make the best endeavor to protect your personal information in a safe and controllable manner. Therefore, we have formulated this Privacy Policy (hereinafter referred to as "this Policy/this Privacy Policy") and remind you of the following:

Before submitting your personal information to us, please carefully read and fully understand this Policy, especially the clauses marked in bold font/underscored in bold font, and confirm your full understanding of and consent to these clauses. This Policy applies to websites that display or link to this Privacy Policy.If you have any questions, comments or suggestions on the content of this Policy, you can contact us through various contact methods provided by us.

Part 1 Definition

We refer to Shanghai Symphony Telecommunications Co., Ltd.
Personal information refers to all kinds of information related to the identified or identifiable natural persons recorded electrically or by other means, excluding information after anonymization processing.
Sensitive personal information refers to personal information that, once disclosed or illegally used, may easily lead to the infringement of a natural person's personal dignity or endanger the personal or property safety, including biometric information, religious belief, specific identity, medical treatment and health, financial account, and whereabouts, as well as the personal information of minors under the age of 14.

Part 2 Privacy Policy

This part will help you understand the following contents:

I. How we collect and use your personal information
II. How we use cookies
III. How we disclose your personal information
IV. How we protect your personal information
V. How we store your personal information
VI. How to update this Privacy Policy
VII. Governing Law and Dispute Resolution

I. How we collect and use your personal information
We will collect and use your personal information for the purposes stated in this Policy only. The personal information we may collect includes:
when you contact us to provide comments, suggestions or inquiries, you may provide us with your contact information, such as your name, phone number and email address. The aforesaid information will only be used to communicate with you and reply to your inquiries, comments or suggestions.
If the information you provide contains any personal information of other users, you should make sure that you have obtained legal authorization before providing such personal information to us.

II. How we use cookies
In order to ensure the normal operation of the website, sometimes we create a small data file named cookie in your computer or mobile device. A cookie is a plain text file stored by a network server on a computer or mobile device. The content of a cookie can only be retrieved and read by the server that created it. Each cookie is unique to the web browser or mobile application you are using. The text in a cookie often consists of identifiers, site names, and some numbers and characters. Cookies enable the website to store your preferences.
You may manage or delete cookies at your own preference. You can clear all the cookies stored on your computer.
By using our website, you agree to the use of cookies as set forth.

III. How we disclose your personal information
We will only disclose your personal information in the following situations:
1. we obtain your express consent; and
2. disclosure based on laws: we may disclose your personal information as required by any applicable laws, legal procedures, litigation or mandatory requirements of competent government authorities.

The disclosure of your personal information does not require your prior authorization and consent in the following circumstances:
1. disclosure related to national security and national defense security;
2. disclosure related to public security, public health and major public interests;
3. disclosure related to criminal investigations, prosecutions, trials and enforcement of court decisions;
4. disclosure for the purpose of safeguarding the life, property and other major legitimate rights and interests of you or other individuals but it is difficult to obtain consent from you or the individual concerned;
5. disclosure of personal information to the public by yourself; and
6. collection of personal information from legally publicly disclosed information, such as legal news reports, government information disclosure and other channels;

IV. How we protect your personal information
(I) We have taken reasonable and practicable security measures, consistent with industry standards, to protect the personal information you provide from unauthorized access, public disclosure, use, modification, damage, or loss. For example, we use encryption technology to enhance the security of personal information; we use trusted protection mechanisms to prevent malicious attacks on personal information; and we deploy access control mechanisms to ensure that only authorized personnel have access to personal information.
(II) The Internet environment is not 100% secure, and we will try our best to ensure or guarantee the security of any information you send to us. If our physical, technical, or management protection facilities are damaged, resulting in unauthorized access, public disclosure, tampering, or destruction of information, we will inform you of the following in a timely manner in accordance with the requirements of laws and regulations: the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, the recommendations you may adopt to prevent and reduce the risk independently, and the remedial measures for you. If it is difficult to notify the subject of the personal information one by one, we will make an announcement in a reasonable and effective manner. At the same time, we will actively report the handling of security incidents concerning personal information in accordance with the requirements of regulatory authorities.

V. How we store your personal information
The personal information collected and handled in People's Republic of China (PRC) will be stored in PRC. We will only retain your personal information for the period required to achieve the purposes stated in this Policy, unless otherwise extending the retention period is required or permitted by law.

VI. How to update this Privacy Policy
The Privacy Policy is subject to change. Without your explicit consent, we will not restrict the rights you are entitled in accordance with this Privacy Policy.

VII. Governing Law and Dispute Resolution
(I) This Policy shall be governed by and interpreted according to the laws of PRC.
(II) Any dispute in connection with this Policy shall be settled through friendly negotiation. If the negotiation fails, either Party may apply to the people's court of the place where we are registered for action.